frequently asked questions
We know deciding to come to camp is a long process and can bring up many questions. We want to help you answer all of them. Hopefully, this will help you with any questions you have! If we’re missing something, don’t hesitate to ask us using our Contact Us page!
Summer Camp & Retreats
Eligibility
Your child must be nine (9) by August 31st or 19 after August 31st to be able to attend Summer Camp.
For Retreats and Special Events, please refer to registration information and communications.
If you are married with kids, or married with no kids, a single parent with kids, or even a grandparent(s) with grandkids, you are more than welcome to join us for family camp! Join us, we’d love to see you during Family Camp!
Of course you can! We would actually love to have you bring a friend! It’s a great way to share your camp experience with others and for first time campers, it may even help the camper feel more at ease and more excited about experiencing camp with a friend.
Though Camp Swamp has a number of activities to keep campers busy, there are a variety of free time activities that are included in the camper’s daily schedule that make space for all types of people and personalities. There is always space for you or your child!
Registration
This is the account created after you completed the initial registration form; it is called your Swamp Account and is accessed via the Swamp Parent Dashboard Login.
From this account you can:
- Request changes in current registration
- See important news update
- Update your personal and billing information
- Add Camper
- Pay your balance
- Register for other weeks or program
- And more
New Family to Swamp? Click here to access the Swamp Parent Dashboard. Then click ‘Create your account’ link.
Access your Swamp Account via the Swamp Parent Dashboard Login.
This is the primary party responsible for making payments who will be our first point of contact for any account related questions.
Login to your Swamp Account via the Swamp Parent Dashboard Login.
Click Contact Us.
Each registration is entered one at a time per camper. Each registration will be listed under your camper’s name in the Enrollment section of your Swamp Account. Click Enroll button to see all the offerings the camper is eligible for. Eligibility is based on age, grade, or gender or a combination thereof.
Click the green +Add Camper button in the Enrollment section of your Swamp Account.
Medicine information is provided on each event page
Arrival/PICK-UP
Each summer camp week ends on SATURDAY with closing ceremonies at 10 AM. Parents, please join us before you depart.
Please be prompt in picking up your children For Special Events or Retreats, please refer to related information and communications.
A Pre-Arrival email will be sent a couple of days before each event with pertinent information, i.e. check-in, pick up times, balance due payments, directions, etc.
Summer Camp Check-In is open in the dining hall from 3 PM until 5 PM.
If you are going to be late, or unable to attend, please call (706) 352-4451* that day, so we do not give away your bed.
For Special Events or Retreats, please refer to information and communications for check-in times and places.
A Pre-Arrival email will be sent a couple of days before each event with pertinent information, i.e. check-in, pick up times, balance due payments, directions, etc
* This number is not for general registration questions and is not monitored regularly when camp is not in session. Contact Us for general questions.
We are no cell phone space.
A Pre-Arrival email will be sent a couple of days before each event with pertinent information, i.e. check-in, pick up times, balance due payments, directions, etc. You can also see general information now, on the event page.
Only with special permission from the directors. We have found that visitors take away from the week’s total experience and so we highly limit this traffic.
Please inquire and call before showing up as this can cause a security disturbance as well.
TAX ID & SECURITY
Swamp Camp Services, Inc. aka The Swamp is a 501(c)3, Publication 78 listed organization. Our Tax ID is 58-2381032
Click here for a copy of our IRS Exempt Letter.
If you have access to the Internet from the computer that you are registering on, your data is already on the Internet and is vulnerable.
An analogy our supplier likes to use is that you don’t keep your life savings at your house, you take it to a place built to protect money. It is our belief that your data is safer with our supplier than in your home. Their servers are behind state of the art firewalls, monitored 24 x 7 x 365, require biometrics to enter, and reside in the same facility where some of the largest U.S. banks host their servers. They take storing client information very seriously and adhere to the strict credit card processing security rules and policies.
You can utilize www.campswamp.com with confidence. We have partnered with a leading payment gateway, to offer safe and secure credit card and electronic check transactions for our customers.
cAMPER MAIL
Mail is given out each week day.
Please send mail the week before to be sure it arrives on time or drop it off at check in.
Please write a return address on your letter.
Swamp Camp
Attn: Camper’s Name
1400 Maxeys Road
Union Point, GA 30669
DIETARY RESTRICTIONS
Click here for our Gluten-Related Position Statement.
Vegetarian requirements are considered with the same philosophy as are gluten free situations. (Click here for our Gluten-Related Position Statement.)
Please contact us regarding any vegetarian questions.
EMERGENCIES
The town of Greensboro, approximately 20 minutes away, has a hospital owned and operated by St. Mary’s Hospital out of Athens. Erwin, our camp Facilities Manager, is a member of the area Volunteer Fire Department and is trained in medical emergencies.
PAYMENTS & FINANCIAL RELATED INFORMATION
Please do NOT send money to the camp on behalf of the members you are supporting. In the past, churches have mailed us one lump sum to cover their member’s registration fees. This got confusing as some people had not registered and others showed up the day of check-in expecting it to be paid but it wasn’t.
Please follow this procedure:
- Have the member register their child and pay the required deposit. (Both a registration confirmation and a payment receipt can be printed for your verification; the deposit helps them be invested and gives us a level of assurance the camper will show).
- Make a check payable to Swamp Camp Services, Inc. (This will alleviate any concern of the check not being used for camp).
- Give the check to the member. (They know the amount is covered and they have the responsibility of turning it in–not you or the camp).
- They turn it in when they check their child in at camp. (This way they own the completion of this process).
Adherence to these steps will:
- Alleviate the need to track down people who haven’t registered. (This took our small staff an enormous amount of time in the past).
- Avoid any potentially embarrassing situations at check-in when they think registration has been paid and we show nothing has been paid. (Usually miscommunication or no communication and they feel embarrassed…then this drops into the track-down process).
- Keep us from having to process refund checks for those whom the church thought they were supporting and then didn’t register, or acquire additional funds from you or the family for those who thought money was paid on their behalf and it wasn’t. (Yet another way steps can be alleviated).
- All of the above situations have happened repeatedly in the past. We are trying to avoid any of these.
Many groups have followed this process in previous years and it worked like a charm, encouraging more direct communication between the church benevolence team and the member, and removing the camp as the middle man/banker.
Thanks for complying with this process. If you have any questions, please do not hesitate to Contact Us.
We never want money to be the reason someone cannot come to camp. Please Contact Us if you need any assistance! We’d love to help you.
The deposit, which will be applied to your total fee, is used to reserve a spot. In the past, we didn’t require a deposit and people would sign up and then not show up, taking a spot which could have gone to another camper. We felt we needed to have something in order to judge the seriousness of the registration and to reduce no-shows.
Discounts should be automatic. If yours has not, please Contact Us.
There are two occasions for your child to spend money at camp: doing crafts or buying snacks from the canteen.
- We have a craft each day that is free, but all other crafts must be purchased (prices range for those from $.50 to $3.00).
- Snacks may be purchased several times during the day, (prices range from $.25 to $1.50).
- All can sodas are $.75 and all bottle drinks are $1.25.
- We suggest $2 to $3 a day.
- There is a bank and the campers can check out the money they need for each day.
Rentals
Food
We are especially proud of the food we serve. Besides three hot meals a day we have a fruit and/or salad at most meals. We always offer PB&J sandwiches at every lunch and dinner during summer camp.
Our staff is ready to work with you on a meal plan that meets both your taste and financial needs.
Food is #1 or #2 highest ranking item in our Customer Experience Surveys.
Location
We are 75 miles east of Atlanta right off of I-20 close to Greensboro, GA., in the town of Penfield.
RESERVATIONS
For a weekend retreat or special event, please check our availability page, then complete a Get a Quote form with the open dates. We will reply with a formalized quote and contract tailored for your event. Please feel free to contact us.
RESTRICTIONS
For a weekend retreat or special event, please check our availability page, then complete a Get a Quote form with the open dates. We will reply with a formalized quote and contract tailored for your event. Please feel free to .
Quality
The cabins are heated and air-conditioned as well as the dining hall, which serves as a general meeting space or a craft and game area during the day. The bath houses are very spacious and modern and heated, with every shower stall private and clean.
Pool
Yes. We have licensed lifeguards on duty anytime the pool is open. There is a chain link fence around it that is locked whenever the pool is closed.
